Steve Portigal is principal of Portigal Consulting. Based in the San Francisco Bay Area, he is an experienced user researcher who has conducted research with thoracic surgeons, families eating breakfast, rock musicians, and real estate agents. His work has informed the development of professional audio gear, wine packaging, and lighting systems. Steve is the author of Interviewing Users: How To Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast.
Justin Dauer is an internationally renowned design leader, author, and speaker from Chicago. A lifelong student of design, he brings a values-driven, medium-agnostic approach rooted in culture, craft, and connection. He’s keynoted at UXPA International, Midwest UX, and St. Louis Design Week, and authored Creative Culture and In Fulfillment: The Designer's Journey. A former VP of Design at CVS Health, his insights appear in Forbes, Medium’s Forge, Aquent, CEO World, and A List Apart. He’s also the founder of agency Anomali by Design.
We’ve helped a lot of teams grow and thrive—as well as build and ship great products that people want.
Through research and design, here's how we can help you, too:
For an organization that is formalizing how research and design should be working, we help you build effective teams.
That means spending time together in a way that works for your culture. Whether it’s in a collaborative session, or a training program, or ongoing conversations, we’ll utilize our decades of experience teaching and coaching others.
For a team that needs product and market breakthrough, we help you find out what to ship, and ship it right.
We do that by starting with your goals, your current offering, and your initial hypothesis, then talking with cross-functional stakeholders, customers, and users, and iterating to drive impactful, intuitive product design that connects with people.